1Who these terms are with
These terms are an agreement between you (or the organisation you represent) and Array Dynamics Future, a company operating from the United Arab Emirates.
By using this website or engaging our services, you confirm that you have authority to accept these terms on behalf of the organisation you represent.
2What we provide
Array Dynamics Future provides:
- Energy trading consulting, including algorithmic pricing strategy, regulatory compliance frameworks and cross-border market analysis.
- Energy management systems (EMS) and power control unit software.
- Custom software development across web, mobile and backend systems.
- AI and machine learning integration.
This website describes our capabilities in general terms. It is not an offer, a quotation, or a guarantee that any particular service is available to you.
3How an engagement works
Nothing on this website creates a binding engagement. Work begins only when both parties sign a Statement of Work (SOW) or Master Services Agreement (MSA) setting out scope, deliverables, timelines and fees.
Where a signed SOW or MSA conflicts with these terms, the signed agreement takes precedence for that engagement.
Changes to an agreed scope are handled through a written change request. We will tell you the effect on cost and timeline before proceeding.
4Fees and payment
Fees, currency, invoicing schedule and payment terms are set out in the applicable SOW or MSA. Unless stated otherwise, invoices are payable within 30 days of issue.
Quoted fees exclude taxes, duties and third-party costs — such as cloud hosting, licences or market data feeds — unless the agreement states they are included.
We may suspend work on overdue accounts after giving written notice and a reasonable opportunity to settle.
5Intellectual property
We retain ownership of our pre-existing materials: our methodologies, reusable code libraries, internal tooling and the underlying architecture of our AI models. These existed before your project and are not transferred by it.
On full payment, you receive ownership of the custom deliverables built specifically for you, together with a perpetual, non-exclusive licence to any pre-existing materials embedded in them, to the extent needed to use those deliverables.
You retain ownership of everything you supply to us — your data, content, trademarks and systems. You grant us only the licence needed to perform the work.
Third-party and open-source components remain under their own licences, which we identify in the project documentation.
6Confidentiality
Each party will keep the other's confidential information in confidence and use it only to perform or receive the services. This covers commercial terms, technical material, trading strategies and any data shared during an engagement.
These obligations continue for three years after the engagement ends, and indefinitely for anything that qualifies as a trade secret.
They do not apply to information that is already public, was lawfully known before disclosure, or must be disclosed by law — in which case we will tell you first, where we are permitted to.
7Your obligations
When using our website or services, you agree not to:
- Use our platforms for any unlawful or unauthorised purpose.
- Attempt to reverse-engineer our proprietary AI models or internal systems.
- Transmit malware, or otherwise interfere with the operation or security of our systems.
- Submit data you do not have the right to share with us, including personal data you have no lawful basis to disclose.
- Misrepresent your identity or your authority when engaging us.
8AI and machine learning services
AI systems are probabilistic. We do not warrant that any model will be accurate, complete or fit for a specific decision, and model output must not be treated as professional, financial or legal advice.
You are responsible for human review of AI output before it is relied on, particularly for decisions with financial, regulatory or safety consequences.
Where a deployed model falls under the EU AI Act or comparable regulation, we will agree the applicable obligations, and which party carries each of them, in the project agreement.
9Disclaimer of warranties
We warrant that our services will be performed with reasonable skill and care by suitably qualified personnel.
Beyond that, this website and its content are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We do not warrant that the website will be uninterrupted or error-free, nor that any consulting analysis will produce a particular commercial outcome. Energy markets carry inherent risk, and our advice does not remove it.
10Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect or consequential loss, including loss of profit, revenue, data or business opportunity, arising from the services or this website.
Our total aggregate liability in connection with an engagement is limited to the fees you paid for that engagement in the twelve months preceding the event giving rise to the claim.
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence.
11Term and termination
Either party may terminate an engagement for material breach if the breach is not remedied within 30 days of written notice.
Either party may terminate for convenience where the applicable SOW permits it, on the notice period stated there. You remain liable for work completed and for committed costs up to the termination date.
On termination we will hand over completed deliverables for which payment has been received, and return or delete your data as set out in the Privacy Policy and any Data Processing Agreement.
12Governing law and disputes
These terms are governed by the laws of the United Arab Emirates as applied in Dubai, United Arab Emirates, and both parties submit to the exclusive jurisdiction of the courts of that jurisdiction.
Where you contract with us as a consumer in the European Union, this choice of law does not deprive you of the protection of mandatory consumer provisions in your country of residence.
Before starting proceedings, both parties agree to attempt to resolve the dispute in good faith through senior representatives for 30 days.
13Changes to these terms
We may update these terms as our services or the law change. The date at the top reflects the current version.
Changes do not apply retroactively to a signed SOW or MSA — that engagement continues under the terms in force when it was signed.